Reports by Consumers

This consumer reports that buying Vonage hardware may come with some strings attached. Click for full report.

Amazon.com: Electronics: Linksys PAP2 Phone Adapter with Vonage VoIP Internet Phone Service Starter Kit. Hot deal at the moment. The adapter is now FREE after rebate. But you should read the fine print before actually purchasing this item. Why? If you’ve read my previous post about Vonage and other VoIP service providers, they generally charge a de-activation fee if you don’t return the hardware. What, you say? I agree, it’s fine that you have to shell out money in the beginning for hardware, but to be charged almost the same amount of money for not returning the hardware is very dubious, in the least. At least with the cable TV company, you know what you’re getting into when they say “equipment rental.” Here, you’re essentially paying for the rental of the VoIP device upfront AND you get charged the fee immediately upon de-activation. The money only gets refunded if they receive the hardware within an allotted amount of time.

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Read more from this blogger: Everything Linux at the Home � Amazon.com: Linksys PAP2 Phone Adapter with Vonage VoIP Internet Phone Service Starter Kit