Reports by Consumers

This consumer has loved Dell ... until now. His report:

I’ve been in the mood to write and my laptop decided to die on me. Dell has been good to me over the years- the only “new” computers I’ve owned have been Dell and I’ve always raved about the customer service and support. It looks like my luck has run out. My laptop has a power issue and instead of actually fixing the issue Dell keeps replacing the motherboard which will eventually burn out over and over again because of overheating. The laptop has been great and problem free until the the thing burns out on me over...

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