Reports by Consumers

I actually have emergency numbers taped to the handset of my VoIP line, with a big sticker that says "NO 911 ON THIS PHONE". Also on the handset is MY ADDRESS. Horror stories like this are going to become more common, I'm afraid. A robbery, a shooting, call 911. Oops.

Brooke Schulz, spokesman for VoIP provider Vonage Holdings Corp., said the company has been working to provide enhanced 911 to its 500,000 customers for the past two years. So far, the company has only been successful in providing enhanced 911 service in Rhode Island because of hurdles it has run into with getting access to 911 through traditional phone companies.

Vonage provides traditional 911 service to customers who must provide an address of where the VoIP phone will be kept and must activate the service.

Read the whole article. It's pretty dramatic.

Related Products: Visit our store

Read more from this blogger: Parents Shot, 911 N/A on VoIP