Reports by Consumers

Yesterday's ruling against Merck validates this consumer's argument.

Indeed, bad products will be developed and customers will be hurt but by having a robust product recall strategy, a company will do just fine. But by fighting a war with people who used to be one-time customers of Merck, the company is merely setting itself up for eventual destruction.

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Read more from this blogger: Merck headed on the wrong track with its Vioxx strategy