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October 14, 2005

Mobile Phone Insurance?

consumer reports broken cell phone This consumer reports that cell phone insurance probably doesn't pay.

Even the British Insurance Brokers' Association (BIBA) recently said that "mobile phone insurance policies can prove expensive and may be difficult to claim on" because of the get outs built into those policies - the very times when you need to claim will probably be the situations where they've said they won't pay up! (e.g. leaving your phone unattended in a public place).

 

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Mobile phones: don't bother with insurance?

Posted on October 14, 2005 11:39 PM by Consum40.
Filed in Reports by Consumers under consumer issues.
Permalink permalink | Comments (4)

Comments

Protect your valuable and very stealable iPhone.Want to get covered for loss,theft,water damage and much more.....

Posted by: marry at June 19, 2009 02:02 AM

Protect your valuable and very stealable iPhone.Want to get covered for loss,theft,water damage and much more.....

Posted by: iphone insurance at June 19, 2009 01:58 AM

I personally don't think that cell phone insurance is a good idea. I had an unfortunate experience of my phone falling out of my pocket, onto the ground unknowingly and my husband's car ran over it. It still worked however, the screen never regained consciousness.

I had taken out insurance when I first got service from T-Mobile and it stated that the deductible would be $35.00 at that time. Well, I had the phone for well over a year, paid $3.99 per month during the entire time and was unaware of what the customer service agent on the insurance side of things was about to tell me.

T-Mobile’s insurance rates went up – they claim to have sent a notice but of course I never received one. If I had, I surely would have cancelled the insurance immediately. It turns out that now the deductible is $70.00 and I would of course, receive a refurbished phone of the same type!

I hit the roof! First of all, I didn’t pay anything for the phone. It was one of those cheap free phones, so why in the world would I pay $70.00 for it. $35.00….OK… but $70.00…heck no! Then to have paid $3.99 all of this time, I already paid $71.82 in monthly dues to the insurance. I thought, this is crazy!

So of course, I opted out of paying that fee and just simply chose a different phone, for the same price, but not without getting ripped off again by basically being forced to sign yet another contract for two more years – that is, if you don’t want to pay full price for the new phone that you choose.

But I have a solution – well, maybe partial. I plan to NEVER pay for cell phone insurance again, but get a new phone every year. Why? Every time you purchase a phone, it comes with a one year warranty. Therefore, if anything happens to it (outside of getting lost), it’s covered automatically and you don’t pay a penny more for it! So buy a new phone every year (you just have to renew your contract – but if you are happy you’re your carrier, it’s no big deal because you more than likely would be with them another year or two anyway)….and you’re always covered! As I mentioned, this doesn’t help if you loose your phone, so keep mindful of it and don’t misplace it – but as long as the damage is within the warranty specifics – you will be just fine!

Posted by: khymberlee at October 24, 2005 11:02 PM

I personally don't think that cell phone insurance is a good idea. I had an unfortunate experience of my phone falling out of my pocket, onto the ground unknowingly and my husband's car ran over it. It still worked however, the screen never regained consciousness.

I had taken out insurance when I first got service from T-Mobile and it stated that the deductible would be $35.00 at that time. Well, I had the phone for well over a year, paid $3.99 per month during the entire time and was unaware of what the customer service agent on the insurance side of things was about to tell me.

T-Mobile’s insurance rates went up – they claim to have sent a notice but of course I never received one. If I had, I surely would have cancelled the insurance immediately. It turns out that now the deductible is $70.00 and I would of course, receive a refurbished phone of the same type!

I hit the roof! First of all, I didn’t pay anything for the phone. It was one of those cheap free phones, so why in the world would I pay $70.00 for it. $35.00….OK… but $70.00…heck no! Then to have paid $3.99 all of this time, I already paid $71.82 in monthly dues to the insurance. I thought, this is crazy!

So of course, I opted out of paying that fee and just simply chose a different phone, for the same price, but not without getting ripped off again by basically being forced to sign yet another contract for two more years – that is, if you don’t want to pay full price for the new phone that you choose.

But I have a solution – well, maybe partial. I plan to NEVER pay for cell phone insurance again, but get a new phone every year. Why? Every time you purchase a phone, it comes with a one year warranty. Therefore, if anything happens to it (outside of getting lost), it’s covered automatically and you don’t pay a penny more for it! So buy a new phone every year (you just have to renew your contract – but if you are happy you’re your carrier, it’s no big deal because you more than likely would be with them another year or two anyway)….and you’re always covered! As I mentioned, this doesn’t help if you loose your phone, so keep mindful of it and don’t misplace it – but as long as the damage is within the warranty specifics – you will be just fine!

Posted by: khymberlee at October 24, 2005 11:00 PM

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