Reports by Consumers

This consumer reports on the telemarketing that takes place when ordering new phone service.

Alarm bells didn’t start to ring until we got to the part where he asked if I have a credit card. Hmmm… why, oh why, would the phone company care if I have a credit card? I asked him why he need to know this bit of information and he said that he doesn’t need to know the number. Fine, yes. Mastercard or Visa? I answered, all this time thinking that maybe I should have said no, that I’ve lived all my life on top of a mountain and have no need for a rectangular piece of plastic as a mode of payment. Next, he asked how many people would be living in the house and what sort of work I do. Again, I gave my answer. I have a nasty feeling that I was being profiled for those telemarketers who’d be calling this new phone line soon.

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