Reports by Consumers

This consumer reports on changes in the refrigerator market, and the problem of more frequent repairs.

Sometimes appliances die. Sure. But we baby boomers grew up in a world where major ones, like refrigerators, died maybe in 20 or 30 years, if ever. I’m going to chronicle my sad personal saga as it happens–a good thing to do with a corporate blog if you can tie it to how your customers will never experience this kind of thing with your company.

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Read more from this blogger: Sears - a saga of customer “service”